| Membership Terms & Conditions |
- Member understands that Nu-Health-Network is not an insurance plan or program. No payments to medical Providers or Members will be made by Nu-Health-Network.
- Nu-Health-Network provides savings to its Members on healthcare services through a number of medical Networks. In order to access these Networks and the related discounts, Member or Member's dependents must pay the medical Providers promptly. Payments on all medical bills are due and payable at the time of service.
- Member understands that the use of the Program for cosmetic surgery is extremely limited and can only be utilized by Members who have been in good standing with Nu-Health-Network for a period of one year.
- As a service to Members, Nu-Health-Network may provide Network rate information to medical Providers under this Program. If the information provided results in an underpayment to a medical Provider, Member agrees to pay the medical Provider for any shortages within ten (10) days of notice to such Member of the inappropriate reimbursement. If the information provided results in an overpayment to a medical Provider, Nu-Health-Network will assist Member to the best of its ability to collect any such amount from the appropriate party.
- Neither Nu-Health-Network, nor any of its affiliates, nor any Network accessed shall be liable for any payment to a Provider accessed under the Nu-Health-Network Program, or any refusal of participating Providers to accept the Network rates offered under this Program. Nu-Health-Network, its affiliates or any Network accessed is not an insurer, guarantor or underwriter of the responsibility or liability of Member for Member's or Member's dependent's medical care or any other goods or services provided to Member or Member's dependents.
- A limited directory of participating Providers is provided to Member on enrollment. The Providers listed in this directory are subject to change without notice. Member may call Nu-Health-Network's customer service line for current Provider information.
- Participating Medical Providers are independent contractors and Nu-Health-Network, its affiliates and its contracted Networks are not responsible for health care provided or the omission of the provision of health care by any Provider. Nu-Health-Network does not practice medicine or in any manner interfere with or participate in the Provider-patient relationship. All health care decisions are between the patient and a Provider. The selection of a Provider is the obligation and decision of the patient and is not based upon the credentialing or any recommendation by Nu-Health-Network, its affiliates or its contracted Networks.
- Current administrative processing fees include $5.00 replacement of lost ID card(s), $15 upgrade/new card(s) / Provider directory, $5 downgrade/new card(s). Memberships that are in a terminated status for greater than 30 days will be assessed a $65 re-enrollment fee.
- Payments for the Nu-Health-Network Program are due in advance. Payments will be taken from your account on or about the anniversary of your effective date. If you choose to cancel your Program, it is your responsibility to return your Membership ID Card to Nu-Health-Network along with written notice of cancellation at least five days prior to the anniversary of your effective date. Members will be charged an additional month Program fee if less than five (5) business days notice is received. Verbal notice does not constitute cancellation.
- Nu-Health-Network reserves the right to terminate any membership or deny eligibility to any Member in the Program for failure to keep their financial account current with Nu-Health-Network. Returned checks, insufficient fund notices on bank drafts or denial by Member's credit card company for payment of the periodic Program fee is deemed evidence of non-payment by a Member. If reinstatement for non-payment happens more than once, a $30.00 reinstatement fee will apply. Members failing to fulfill their financial obligation to Nu-Health-Network may be subject to attorney's fees and reasonable costs of collection.
There is a service charge of $30.00 for each non-sufficient funds notice (NSF) on bank drafts or returned checks. For credit card enrollees there is a $15.00 charge for periodic payments denied by the credit card company. Each such denial is deemed evidence of non-payment by the enrollee. If non-payment happens more than once, then a service charge of $30.00 per occurrence will be applied.
- Nu-Health-Network reserves the right to terminate any Member for failure to pay a medical Provider accessed under the Nu-Health-Network Program under the terms provided.
- Members may cancel their Nu-Health-Network Program at any time upon written notice to the company and return their Membership ID Card. Program fees on memberships cancelled within the first 30 days of membership date may be eligible for refund if the Nu-Health-Network ID card is returned to the company within five business days prior to the anniversary date of Member enrollment. The $65.00 enrollment fee is non-refundable.
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